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| Brought to North America exclusively by Simplified
Telephony Solutions, Inc. |
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| OnC@ll is a
distributed call center application for voice and IP environments,
developed to leverage agent skill sets resident with in different locations for just in time customer service.
OnC@ll works from any global location. It is ideal for distributed agents and empowers supervisors with a fully integrated
web interface. Remote agents can utilize the unified interaction control interface to manage calls from there desktop and
get more work completed in a normal work day.
Improve contact center operation with real-time quality monitoring, performance management tools, system and agent
reporting, interaction tracking, multi-site routing, and plenty of integration options. OnC@ll is a non-proprietary platform
software , unlike the multi-server hardware systems from many other vendors that combines additional business process services
such IVR, call recording, CRM integration, or Private Email correspondance, all necessary communication tools required to
enhance customer service and complete daily work in a timely manner. |
To see an
on-line OnC@ll product presentation contact Sales at the Link below.
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| Key Benefits |
- OnC@ll is 100% compatible with the world's top telephone systems including Avaya, Nortel,
NEC, Siemens Rolm, etc.
- Add additional applications as needed for improved business process such as IVR, Call
Recording, and Private Email - all with in the initially deployed OnC@ll server.
- Standard OnC@ll features include IVR and Agent Monitoring & Archiving.
- The Powerful Auto-Attendant includes a flexible "Time of Day" capability enabling 24/7 operations
365 days of the year.
- Hosted or Customer Premise Configuration Available - Out-Soucre too Simplify Telephony Solutions on a
Single or Multi Year Term
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| Pricing |
| Description |
SKU # |
MSRP |
| OnC@ll Stand-Alone Server |
300-701-770 |
Call For Quote |
| Agent License |
200-700-720 |
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| Port Licenses |
200-700-730 |
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| Optional Call Recording Licenses |
200-700-740 |
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| Additional IVR Database Connection Licenses |
200-700-750 |
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| Application Development Service |
200-700-760 |
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| On-Site Installation Service |
200-700-770 |
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| Remote Installation - Single Server Setup & Connectivity
Per Site |
710-500-700 |
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| Annual Support & Software Subscription
Updates Per Site |
710-500-710 |
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| Contact Information |
| Call us to leverage our award winning software solutions. When you Partner with Simplified Telephony Solutions we deliver our expertise in unified messaging, contact center, secure email,
and IVR solutions with in your teams project and deployment capabilities. Simplified Telephony Solutions is channel friendly able to increase the value of your corporate communications platform. Give us a call now! |
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Contact Information |
Support |
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