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Warranty Information

Simplified Telephony Solutions warrants hardware products sold by it to be in working condition from the date of shipment through various periods as defined by the manufacturers' warranty. During these periods the manufacturers' warranty is enhanced by Simplified Telepony Solutions technical service team by working directly with the manufacture on product defects and replacements on behalf of the customer.

Simplify Telephony Solutions offers each customer the opportunity to purchase extended warranty periods at the time of their solution purchase. During these warranty periods Simplified Telephony Solutions technical service team will attempt to correct or modify, without charge to the customer, any hardware or supported hardware feature which fails to funiction in accordance with the specification of the product. In the event that the feature of the product licensed by the customer fails to function as per its spectification, upon notification of the failure, the problem will be corrected without charge to the customer.

Simplified Telephony Solutions provides a one year warranty on applications from the time of customer acceptance. During the warranty or extended warranty period, Simplified Telephony Solutions will correct or modify, without charge to the customer, any delivereable which fails to function in accordance with the specification of the product. While under a warranty or extended warranty period the Customer will also receive free of charge any and all minor software product upgrades or patches issued by the software manufacture. A minor software product or patch is defined as an upgrade or fix within the same software version and not a new version or major software release.

SIMPLIFIED TELEPHONY SOLUTIONS, INC. HEREBY PASSES THROUGH TO ITS CUSTOMERS ONLY THOSE WARRANTIES RECEIVED BY IT FROM THE RESPECTIVE MANUFACTURER TO THE COMPONENT OR PRODUCT. EXCEPT AS PROVIDED HEREIN, SIMPLIFIED TELEPHONY SOLUTIONS MAKES NO WARRANTY OR GUARANTEE OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE IS MADE UNLESS THE SAME IS SPECIFICALLY SET FORTH IN THE MANUAL ACCOMPANYING THE COMPONENT OR PRODUCT SOLD. UNDER NO CIRCUMSTANCES WILL SIMPLIFIED TELPHONY SOLUTIONS BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL ECONOMIC OR PROPERTY DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCTS.


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Call us to leverage our award winning software solutions. When you Partner with Simplified Telephony Solutions we deliver our expertise in unified messaging, contact center, secure email, and IVR solutions with in your teams project and deployment capabilities. Simplified Telephony Solutions is channel friendly able to increase the value of your corporate communications platform. Give us a call now!

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